No bait and switch pricing
We have been in business for over 120 years and want you as a long term client. We have been owned and managed by the same family, served over 500,000 clients and have cleaned, repaired and restored over 5 million rugs and carpets. We value your business and want you to come back again and again while referring us to your friends and family. Approximately 87% of our annual business comes from repeat clients and referrals.
It is our goal to make your cleaning experience as easy and non-stressful as possible. We will NEVER engage in bait and switch predatory pricing. Unfortunately the industry has “quick buck artists” who will gouge and pressure a consumer into paying much more money than the buyer was originally quoted on the phone.
Our code of ethics:
We pledge to treat our clients with care, respect and the highest degree of professionalism possible. We call consumers who do business with us CLIENTS. By definition a client is “one that is under the protection, care and guidance of another." We will never sell you; rather we will advise you and inform you as to what’s best for your rugs and carpets when it comes to cleaning, repair and restoration. We will ask for your business, but never pressure you to purchase any of our services that you don’t need.
Please call us at 973-323-9920