Johnson and Johnson
New York University
Ritz Carlton
Lotos Club
Knickerbocker Club
United Nations
Episcopal Diocese of New York

"As I mentioned on the phone this afternoon, I can’t tell you how happy we are with the rugs. They look brand new. The whole process was a total pleasure, from the first phone call to you through today’s delivery... terrific customer service and knowledge of your business. The Gentlemen who picked up and returned the rugs were absolutely wonderful… gentlemen, professional, knowledgeable, accommodating... they wore their “booties”; they cleaned up the plastic wrapping a string.

Please tell all the technicians what a great job they did. Sometimes it’s rare in today’s world to see dedicated employees who take pride in their work. Be proud of your entire staff and continue treating them well… employees are the jewels of a company... precious and very hard to replace.

We wish all of you a Happy and Healthy Easter or Passover and a wonderful spring."

Evelyn

"I just wanted to thank you again for all your help with our order. The rugs came back like brand new. We were very impressed. Thanks again,"

Valerie

"That is really nice of you. You have always been so professional and you are one of the only companies that I always recommend to inside and outside clients because you are easy to work with. Thank you. You can certainly send to my office!"

Tamara

"Thank you for all your handling this in a most professional manner."

Audrie

"Men came promptly and early this morning. Great guys! I added on two more small throw rugs for cleaning. A total of 7 rugs now. The large Blue Persian/ Oriental needs fringe on both ends could be “boxed.” Its shape is distorted.

The red runner needs to be cleaned and needs fringe on both ends. But the brown runner only needs to be cleaned and the fringe evened out. Just cut it even.

Everything else is cleaned. See you in a few weeks, Thanks for everything. You are the best."

Phillip

"You have returned and spread the Kerman Rug we gave you for cleaning. We are very satisfied. Your crew did a better job of cleaning up than the one by two firms we previously used. When we are ready to have the next Oriental rug cleaned we will send it to ABC."

Georgina

"The rugs look great! Thanks and please note that the men who worked in the apartment were terrific."

Joe Hummel

"Walter kicked butt! Smooth as butter. Thank You. I appreciate the fine service all around."

John

"The rugs are great thank you so much- and your delivery men are courteous and professional. Will recommend you to everyone."

Chris

"Very belatedly, I write to thank you for the miracle cleaning that you gave our rug. We were braced for visible staining but were astonished when there was NONE whatsoever. I don’t know how you did it, but thanks very much."

Jennifer

"My client is absolutely thrilled with the work you did on his carpet. The colors are brighter and the original tear is undetectable. We are both impressed and grateful for your help with this piece.

And by the way, this client has been very demanding. The work you did has managed to leave him speechless! Thanks very much. Look forward to working with you in the future."

Mimi

"I would just like to take a minute to express how pleased I am with the entire process for restoring my two area rugs. From my fist contact with you to my last contact with the delivery staff everything went “without a hitch”.

The area rugs looked absolutely new – maybe better than new!!! My living room/ dining room area looks like it was just furnished…

Your delivery people put the rooms back exactly as they were before. They seemed to remember where the furniture belonged.

My thank you to all involved."

Judy

"I am writing to let you know the wonderful job Lee did cleaning my carpets. We have a dog and she soiled the carpet frequently when we were away for 3 months. I am ashamed to say when we came home; the carpet was not only terribly stained, but also smelled badly.

Lee worked quickly and efficiently removing the stains and odor. He even moved pieces of the furniture that I thought he could work around. Now the carpet looks great and there is no odor in the house.

I am grateful to you for sending us such a competent team and hope you will send the same men next year. Thank you again."

Calire

"I am very pleased, in fact; totally impressed by the way you put together the patch on my art deco rug. In fact, I cannot even find it. The colors look great. Congratulations on your skill."

Elan

"I just wanted to say that the rugs were cleaned beautifully. I don’t think I’ve ever seen them look so good. Many, many thanks and thank you for holding onto them for a bit."

Susan

"You helped me with our rug cleaning a few months ago. We ended up being out of the country for 3 months and have just opened up all of the rugs and placed them out. The cleaning and repair job was excellent and we are very pleased with your services. You will hear from us again, thank you for your help and Happy Holidays."

Richard

"On Wednesday, we had our carpets cleaned after many repairs and renovations that rained down dust and grit that were ground in by a lot of boot traffic. I thought the carpeting would look decent again. Your men did an excellent job and we are so pleased with their work. The younger man is named Joe. I didn’t find out the other man’s name. I had to let you know how nice they were and how satisfied we are. Enjoy the holidays."

Irene

"I meant to write last week just to say thank you for the nice job you did on my rugs, particularly the repairs on the Pakistani piece. Even with the few stains that wouldn’t come out, the both looked great compared to what I sent you.

It was a pleasure to deal with your company and I will definitely contact you again if the situation arises."

Ellen

"Top recommendation! I have a 9x12 handmade rug, which besides needing cleaning; it had some pulls which I wanted to repair. I called and spoke to Lenny, who couldn’t have been nicer or more informative. He asked me some questions about my carpet in order to give me an estimate, but since I was a little unclear about some of the facts about it, like was it handmade... he told me the cost per square fot would be if it was handmade or machine made.

He said he would have the rug picked up, looked at, call back with the estimate, and if I didn’t like it, he would have it sent back no charge! Now I ask you... when does THAT ever happen? I was instructed to call between 4:00 and 5:00 the day before scheduled pickup to find out the window of the time they would be coming, the men came for pickup when promised.

Lenny then called after the rug was evaluated and told me the price. They also sell good pads, which I needed a new one to replace the ratty foam mesh thing I had.

I was called when it was done, and was told when to expect it and again could call between 4-5 the day before to find out what time it would be arriving. I was told between 10-2, and they were here at 12:30. They laid out the carpet or me, which entailed lifting my incredibly heavy sofa (ugh) and two overstuffed chairs (double ugh).

And honestly, I didn’t think the carpet was all that dirty, but man, when they laid it out, it looks clean! It’s all bright and happy now!

In short, they had no hidden costs, let me know everything upfront, called when they said they would, and came when they said they would. YAY!"

Ellen

"Just returned to New York. Your work is splendid!"

Bob

"Oh my god Germaine and Tony did such a great job this morning, Rob. And were extremely courteous and professional. Please forward this email to their boss. I’m 110% satisfied."

Liz

"We could not believe our eyes when our rug was returned after cleaning. It looked like the day we bought it fifteen years ago –the whites, so white the colors, so vibrant. For the first few days we walked around the edges, not wanting to spoil the effect. Please let your staff know how pleased we are."

Gary Mills

"I want you to know how pleased we are with the job you did cleaning our Turkish rug. We chose not to have specific stain removal, but on the whole the rug looks beautiful the colors are vibrant, the white parts are very clean, and the whole rug gleams. We think the work done was excellent, and we are more than satisfied."

Susan and Gerald

"Your service and knowledge and very friendly attitudes will make me a customer for life. There is no question about you being #1. Also, seeing the number of other offerings you advertise, I'll be considering some of them in the future."

Susan

"I want to thank you for all your help though the years with my rug cleaning. you sent me the best: Lee and Joe. They take great pride in what they do. My mothers rugs were just cleaned an she was so happy she is 92. Lee should be employee of the year. I could go on and on but I guess you know all about him. Ihope he always comes back to my rugs."

Dennis

"Thank you seems like a weak term for the beautiful, loving job you did on my antique Persian carpet. Its been in my family for a long time and I've always wanted to have it repaired but, thought it would be outside of mudget. Boy was I wrong! Your reasonable prices got all there of my rugs repaired and rebound. I have recommended you to a number of friends already, and shall continue to do so."

Susan

"I wanted to let you know how pleased I was with the wondrful job you did in cleaning my three oriental rugs. They look like brand new! i will recommend you to anyone who asks about clearning oriental carpeting and will use you along with my family for future needs."

Tina

"The rugs look fabulous! Thank you thank you!"

Linda